• Dry Clean Only
• Prefer use of steam press
• Do not use direct iron on Embroidery. It can cause damage to threads
• Do not soak or scrub the product
• Do not dry in direct sunlight
• The fabric used is natural and mill-dyed, but it still might bleed in initial washes. This is a natural process
• The fabric has undergone a process of pre-shrinking, but there might be certain shrinkages in initial washes

No return or exchange will be made if you are unsure about the design after delivery. We request you to make a careful and sensible decision before purchase itself. We would be happy to share more pictures and videos of the product so that you may make up your mind.

• Replacements are covered by the 3 Day Replacement Guarantee
• The buyer needs to intimate Phulkari Forever within 3 (three) days of receipt of goods about the reason for seeking a replacement
• You will be required to share a photo/video of the defect on our email id hello@phulkariforever.com. Post which, our quality control team will examine and approve the exchange
• Replacement is subject to availability of stock. If the product is out of stock, you will receive a full refund, no questions asked. You may, however, look at other existing options and order a replacement from the same, subject to the same or lower price

You can read the detailed policy here

• Usually orders are dispatched between 3-5 days of order confirmation
• Custom orders such as Elegance (bawan bagh) and Shades of Punjab (68 bagh) are usually made to order and dispatched in 30-60 days from order confirmation
• We provide free shipping within India
• We levy a flat shipping charge on all international orders

For detailed shipping policy, please read here

For any queries,please reach out to us at hello@phulkariforever.com

Irregularities & Imperfections – the beauty of Hand Embroidery

We at Phulkari Forever need a moment of yours. All our products are hand embroidered by artisans from rural parts of Punjab, making each product unique and slightly different from each other. Any irregular weave or stitch or motif is the beauty of the process, as hand embroidered products will not be as consistently uniform as machine-made products. While we try our level best to give you a quality controlled experience, but we also take pride in the variations induced during the hard work of our artisans. Each of our artisan put in days of hard work to get these products ready for you and we hope you would appreciate their efforts.

Similarly, all our products are made of pure fabrics and minor variation in colour tones/ texture is a part of their manufacturing process. While we put in all our efforts to upload photos matching the real-life colours, minor variations are possible depending on display quality of your device.

If you love something on our website, make it yours while you can. Once your favourites get sold out, it may not be possible to restock them or ensure their availability with immediate effect

Hand Embroidered items are made in batches, so slight variations in color, shade, and motifs are natural and a result of human craftsmanship